Privacy Policy

1. Data controller and contact details

2. Personal data we may collect

Depending on how you interact with us, we may process the following categories of personal data:

• Identity and business contact details (for example name, work email address, organisation, role, and enquiry details).
• Correspondence records when you contact us by form, email, discovery call request, or other direct communication.
• Information relevant to outsourced B2B sales discussions, such as service requirements, timelines, and communication preferences you choose to share.
• Technical and usage information generated by use of the website (for example device, browser, and interaction data), subject to final implementation and applicable legal requirements.
• Any additional information you choose to provide voluntarily in your communications.

3. How personal data may be collected

• Directly from you when you complete a contact form or request a discovery call via the website.
• Directly from you when you email us at [email protected].
• Directly from you during business communications about potential outsourced sales support.
• Automatically via website operation logs and related technical systems, where applicable.

4. Purposes of processing and lawful bases

We process personal data only where a lawful basis applies under UK GDPR. Typical purposes and lawful bases may include:

Final lawful basis mapping must be confirmed against actual operational processes before go-live.

5. Sharing personal data and processors

We may share personal data with trusted third-party service providers that process data on our behalf, such as website hosting, business communications, scheduling, or operational support providers. We require such providers to process data only on documented instructions and to implement appropriate safeguards.

6. International data transfers

Personal data may be processed in the UK. If transfers outside the UK occur, we will ensure an appropriate legal transfer mechanism is in place under applicable data protection law.

7. Data retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including to manage business enquiries, support ongoing communications, and satisfy legal, regulatory, and reporting requirements.

8. Data security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. Access to personal data is limited to persons who need it for legitimate business purposes, including handling enquiries and related service communications.

Security controls and governance details should be reviewed regularly and updated in this notice where suitable.

9. Your rights under data protection law

Subject to legal conditions and exemptions, you may have rights to:

• Request access to your personal data.
• Request rectification of inaccurate or incomplete data.
• Request erasure of your personal data in certain circumstances.
• Request restriction of processing.
• Object to processing based on legitimate interests.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.

To exercise rights, contact [email protected].

10. Complaints to the Information Commissioner’s Office (ICO)

If you have concerns about how your personal data is handled, please contact us first so we can try to resolve your concern. You also have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority for data protection matters.

11. Privacy enquiries

For any privacy-related question, rights request, or concern, including matters linked to business contact or discovery call communications, contact us at [email protected].